Frontline Service Employees
Who Are Frontline Service Employees
Frontline service jobs for purposes of the Frontline Service Employees Task Force are staff jobs with entry pay ranges below $15 per hour where significant market, recruitment, and retention issues exist (as of 1/1/17).
Frontline Service Employee Job Codes
- Animal Care I
- Child Care Aide
- Custodian I
- Custodian II
- Early Childhood Educator I
- Dining Services I
- Dining Services II
- Dining Services III
- Dining Services IV
- General Labor I
- Sales Assistant I
- Sales Assistant II
- Sales Assistant III
- Security I
- LTC Trainee I
- LTC Trainee II
- LTC Trainee III
The Career Development Program (CDP) in the Department of Human Resources exists for frontline service employees on the Boulder campus, and provides both individual and group career development advising on topics such as resume building, interview skill practice, navigating the application process, and job search strategies.Ìý
The purpose of the Employee English LanguageÌý(ESL) Program is to provide Â鶹Ãâ·Ñ°æÏÂÔØfrontline service employees with the knowledge, skills, and abilities to advance their English language proficiency.
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Goals of the Program
- Develop skills for career growth
- Increase retention of Â鶹Ãâ·Ñ°æÏÂÔØemployees
- Address inequities in the development and promotion of employees
- Create a more inclusive environment for non-native English speakers
Who are frontline service employees?
Frontline service jobs for purposes of the Front-line Service Employees Task Force are staff jobs with entry pay ranges below $15 per hour where significant market, recruitment, and retention issues exist (as of 1/1/17).
Those jobs include:
- Animal Care I
- Child Care Aide
- Custodian I
- Custodian II
- Early Childhood Educator I
- Dining Services I
- Dining Services II
- Dining Services III
- Dining Services IV
- General Labor I
- Sales Assistant I
- Sales Assistant II
- Sales Assistant III
- Security I
- LTC Trainee I
- LTC Trainee II
- LTC Trainee III
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ÌýÌýComputer Training
Facilities Management computer training website includes videos and documents in English, Laotian and Spanish for employees seeking to develop computer literacy skills. These resources have been made available to all frontline service employees across campus, and may serve as a supplement to in-person classes and practice sessions.
Program Contact
Kelsey P. Draper, Employee Development Manager
Infrastructure & Sustainability
303-735-6176 (office)
Kelsey.Draper@Colorado.EDU
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ÌýÌýParking and Transportation Programs
Vanpool Subsidy
The university is providing subsidies to reduce the cost of vanpool ridership to $20 per month.
- Address the transportation challenges for staff for whom riding a bike, the bus or in a personal vehicle are not viable options due to commute times, schedules or costs
- Increase the affordability of vanpooling as a means to commute to campus
- Increase the ability to attract, develop and retain front-line staff
Similar to a standard vanpool program, a group of 5-8 staff share a van provided by a commuter organization (Way to Go).Ìý Driving responsibilities and meeting locations can be shared and/or negotiated amongst eligible riders.Ìý To make vanpooling more financially feasible, CU's program includes a significantly reduced monthly fee of $20 for Front-line Service Employees (or $50 for all other Regular Employees) deducted from their monthly paycheck.
Benefits of the program include:
- The van (or a ride in one)
- Gas, insurance Maintenance and 24-hour roadside assistance
- Free parking on campusÌý
- Guaranteed taxi ride home in case of an emergency or unplanned circumstance
- One free day-long personal parking permit per month for days need when staff need to drive a personal vehicle to campus (plus 3 additional permits per month at reduced cost)
Clark Rider, Sustainable Transportation Coordinator
Parking & Transportation Services
Clark.rider@colorado.edu
303-735-7874
Visit Parking & Transportation Services' for full details about the Â鶹Ãâ·Ñ°æÏÂÔØvanpool program.
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ÌýÌý Â鶹Ãâ·Ñ°æÏÂÔØBoulder Writing CenterÌý
The Â鶹Ãâ·Ñ°æÏÂÔØBoulder Writing Center offers writers from all academic disciplines and skill levels the opportunity to work one-on-one with professionally trained writing consultants. We help writers at all stages of the writing process from brainstorming through revision....Services are FREE to Â鶹Ãâ·Ñ°æÏÂÔØstudents, faculty, staff and alumni.
Employees can use the services for many different reasons, includingÌýfor help with creating or revising resumes and cover letters. Supervisors may also use it asÌýresource forÌýworking on crafting performance plans.
Program Contact
Annette Mitchell, Writing Center Manager
The Program for Writing & Rhetoric
annette.mitchell@colorado.edu
(303) 735-6906
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