Crucial Influence
Course Description
Leadership Skills for Behavior Change
When facing persistent, resistant challenges, leaders often surrender to poor results or invest in change efforts that waste time and resources. And yet it’s possible to influence behavior with surprisingly predictable success. For the past thirty years, we’ve studied leaders with a proven ability to influence rapid, profound and sustainable change. And here’s what we know: human behavior is grounded in six sources of influence. Effective leaders know how to leverage and apply these sources of influence to solve everyday leadership challenges.
Crucial Influence® teaches leadership skills that are essential to leaders at every level. Drawing on five decades of social science research and work with successful leaders around the world, the Crucial Influence Model reveals why people do what they do and how all leaders—from aspiring leaders to top executives—can influence others for lasting results.
Crucial Influence incorporates group discussion, video case studies, personal reflection, and engaging exercises into an active learning experience that enables learners to develop an influence plan to solve their challenges.
Learning Outcomes
- Identify the influence challenges you face as a leader that are keeping you from results.
- Clarify the vital behaviors that directly drive results.
- Examine the Six Sources of Influence - personal, social, and structural factors - to discover the causes of any behavior.
- Diagnose why the current behavior exists to prescribe the most effective and comprehensive solution.
- Learn how to engage multiple sources of influence to overwhelm persistent and resistent behaviors.
- Help others want to do vital behaviors by connecting to values.
- Invest in deliberative practice to significantly enhance personal ability.
- Harness the power of social influence.
- Identify and engage opinion leaders.
- Make incentives and consequences work for you by supporting, not undermining, desired behaviors.
- Change the environment to make bad behaviors harder and good behaviors easier.
- Practice using all the skills of Crucial Influence on a real-life case.
- Make plans to execute on your own Influence Challenge plan.
Who should attend
Crucial Influence is appropriate for leaders at every level of the organization.
Cost
$318
Upcoming Sessions
- Virtual: February 4th, 5th, and 6th, 2025, from 1 pm - 3:30 pm each day, Zoom
- In Person: April 29th, 30th, and May 1st, 2025, from 9:30 am - 12 pm each day, Administrative & Research Center (East Campus) 346
Instructor(s)
Kristen Wanderlich, Senior Training and Development Specialist, Organization and Employee Development, Department of Human Resources
Ginny Taylor, Senior Training and Development Specialist, Organization and Employee Development, Department of Human Resources